Authentication

We do everything we can to make sure fake profiles don’t stand a chance on JOYCE. Our authenticity check offers a way to ensure dating profiles aren’t fake.

How can I take the authenticity check?

You can find the authenticity check by clicking on your profile picture and going to settings. Here’s how it works:

Handwrite your user name, profile name and the current date on a piece of paper.
Take a photo of you clearly holding the piece of paper in your hand.
In addition to the text, it’s important that your face(s) and hands are clearly visible.
Note: If you have a couple profile, both members must be in the photo. The image cannot be edited (no cropped or greyed-out areas, etc.). This is the only way we can clearly identify who is truly behind the profile.

What happens to my data?

Data protection is important to the JOYCE team. The app moderators are the only ones who have access to authenticity photos. As soon as the photo has been checked, it is briefly stored in a digital archive that is only accessible to the operators of this website, after which it is deleted.

What do the coloured ticks mean?

How can I mark someone as a “personally known”?

When you add a new contact, you can immediately select that they are personally known to you. Simply select the appropriate entry in the contacts menu. You can mark existing contacts by selecting “Edit contact” in their profile. Tick the “Personally known” box in the editing window. Please don’t forget to save any changes. Your profile will get the green tick once you’ve passed the authenticity check and been marked as a personal contact by five verified members.